Problem: Error encountered while creating cloud storage or configuring the Backup Where section for a backup set with cloud storage.
Cause: The server is not in sync with NTP (Network Time Protocol).
Solution: To synchronize the server with NTP, follow these steps:
1. Restart the NTP service by executing the following command:
service ntpd restart
2. Restart the Chrony service by executing the following command:
service chronyd restart
3. Restart the NTP service using systemctl:
systemctl restart ntpd.service
4. Run the command timedatectl and verify if the server is now in sync with NTP.
![08ba6287-9dd3-4cc1-b98d-820af53b5ddb](https://kb.zmanda.com/hs-fs/hubfs/08ba6287-9dd3-4cc1-b98d-820af53b5ddb.png?width=599&height=168&name=08ba6287-9dd3-4cc1-b98d-820af53b5ddb.png)
More information: Ensure that the server is successfully synchronized with NTP before completing the backup set configuration. This synchronization is crucial for error-free backup operations involving cloud storage.
By following these steps to sync your server with NTP, you'll resolve errors related to cloud storage configuration and ensure smooth backup operations.