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How to Handle Delayed Report Generation in Zmanda Backup Jobs

Purpose:

This article explains why the report icon may be temporarily blocked on the monitor page following the completion of backup or vault jobs.

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Solution:

In some instances, reports from backup or vault jobs may not be immediately available due to delays in the backend processes. This delay can be caused by several factors:

  1. Premature termination of the Amanda process, leading to incomplete data.

  2. Failures associated with the amreport command.

ZMC (Zmanda Management Console) actively monitors these conditions. If a report is not available immediately post-job completion, ZMC will attempt to retrieve the report during the next scheduled periodic task. The report icon will be blocked and display the message: "Reports being retrieved, please try again shortly."

If the report remains unavailable for more than one hour, please reach out to our support team for further assistance.

More Information:
For more details on monitoring and managing report generation in Zmanda, please refer to: Reports | Zmanda Documentation